Q: What are the services your company offers?

DataChambers offers a suite of services designed to meet customers' need for Business Continuity, Information Management, and Disaster Recovery including:

• Data Storage and Backup Solutions
• Business Continuity and Disaster Recovery Solutions
• Network Services
• Managed Hosting / Monitoring Solutions
• Co-Location Solutions
• Records Management Solutions
• Tape Vaulting
• Document Imaging
• Professional Services Solutions

Q: Can’t companies provide their own business continuity services?

A: Not necessarily. Back-up equipment, security, continuity seating, personnel, a separate facility, power generators, redundancy and the technology needed to keep a company running in the event of a disaster is an enormous financial burden. Data Chambers offers companies a very cost-effective way to insure that they can continue to serve their customers in the event of disaster.

Q: Do you think that the evolution of the business continuity industry comes as a result of our fear of terrorism or in addition to our nation’s heightened state of alert?

A: No, it’s not fear that’s driven the creation of Data Chambers, but sheer common sense. Companies have realized that they can no longer stomach the enormous cost of business failures. In just 2002 alone, $106 billion in revenue was lost due to business failures. This just includes the business that was lost, it does not include the loss of facilities or tangible resources. Of the companies that experience failures, 94 percent go out of business within two years after the disaster. We know that the six percent that survive made it because they had some kind of business continuity plan in place.

There is also another reason for the creation of the business continuity industry. Because of the inter-dependency of technology, it’s no longer just the huge, multi-million dollar corporations that are invested in complex data systems. Today, even small and medium-sized companies now have a sizable technological component that drives their investments and ways of doing business. Every company has an obligation to protect these resources.

Q: What kind of screening do your employees receive? What sets them apart?

A: We conduct a thorough background check on every employee hired. In addition, depending on which level (1-4) of security the employee is given access to, we conduct additional screenings. For example, an employee authorized to be in Level 2 areas only receives classified clearance. Employees authorized to enter Level 4 have had NSA background checks.

In addition, our security officers are held to a higher qualification standard than traditional security officers. They must complete a background check that includes a criminal check, a psychological screening, a physical fitness exam and complete medical screening. The selected individuals demonstrate intelligence, interest and motivation and have the ability to do well under stressful situations. In addition, each member of our security staff must meet one of the following qualifications: former police officer, police academy-trained, former military, former military police, former elite forces-military, former federal agency officer, former correction officer or have a criminal justice degree.